NSW Recruitment

Who is Gallagher Bassett?

As Australia’s largest and most trusted multi-line Third Party Claims Administrator, Gallagher Bassett (GB) provides a complete range of claims management and consulting solutions including workers’ compensation, general insurance, self-insurance and advisory services. Drawing on our global network and extensive local resources, we build capability for our clients by bringing together the very best talent, systems, and claims solutions and unifying them with a focus on consistent service, quality, innovation, and expertise. For our clients and partners, this results in more effective ways to serve their customers’ needs and drive superior outcomes.

Every year we support more than 52,000 Australian organisations, by helping more than 14,000 people return to work safely and sustainably. We provide tailored solutions focused on early identification, intervention and return to work.

Gallagher Bassett is part of a new panel of six claims service providers managing workers' compensation claims under the Nominal Insurer. GB will provide a fresh focus on achieving better outcomes for new claims under the Nominal Insurer, as well as specialist psychological injury claims services. Eligible employers will be able to choose GB as their Claims Service Provider from 30 June 2023.

I am very excited about the opportunity that has been afforded to us by icare and to be returning as a Claims Service Provider in the NSW Nominal Insurer Workers’ Compensation scheme. Our new 10 year partnership contract with icare will help deliver a higher standard of service and better outcomes for injured workers, employers, our people and the broader scheme. As a leader of this new business, I am looking forward to working with similarly minded people who are passionate about helping people, building our future and delivering the best possible outcomes for the NSW community.

Craig Newton

General Manager, NSW

It has been an exciting and rewarding time to join GB as we re-enter the market as an icare Claims Service Provider. I am proud to lead such a committed and enthusiastic team focused on providing an excellent standard of service to our customers. I am looking forward to what lies ahead as we continue to build our team and business capability whilst maintaining and further embedding the innovative and supportive culture that already exists at GB.

Rachel Timmermann

Operations Manager, Technical Claims

With the re-entry as an icare CSP, there is a wonderful opportunity to make a difference for stakeholders. As a leader it is very important to me that I create a supportive, inclusive and enjoyable work culture not only for our people but to our customers and the outcomes we can achieve.

Lisa Odgers

Claims Operations Manager, NSW

GB Benefits Program

At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

Compressed Working Fortnight

Corporate Wellbeing Program

Opportunities for Career Growth and Development

Supportive and Collaborative Work Culture

Flexible Working Arrangements

Gallagher Rewards Program

Paid Parental Leave

Staff Recognition Awards

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Flexibility

We know the world of work has changed, at GB our hybrid way of working means that you have the experience of collaborating with colleagues in Sydney and the flexibility to work from home.

Growth

Rapidly expanding team, which promotes from within, and with the ability to direct your own work.

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Security

GB are returning to the NSW nominal insurer market stronger, experienced and with care and compassion to provide outstanding outcomes.

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Expert Team

Our approach is unique - we put the claims account manager at the centre, and surround them with expert teams so you can focus on providing successful outcomes.

Open Opportunities

Senior Case Manager

Workers' Compensation (Insurance & Superannuation)
Sydney NSW
Full time

Case Manager

Workers' Compensation (Insurance & Superannuation)
Sydney NSW
Full time

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Frequently Asked Questions

Applying for Jobs

Here are three quick steps to follow:

1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also sign up for job alerts, so you'll never miss an opportunity.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address and hit "Start Your Application". You'll then be redirected into Gallagher Bassett's careers site to fill out the remainder of your information.

Stay up to date with the latest Gallagher Bassett jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here's how:

1. Sign up at any time!

Not ready to apply, but want to hear about new Gallagher Bassett jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

Referring your friends is easy with Social Sourcing!

In fact, there's two ways to share:

1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job's detail page. From there you can share the job on Facebook, LinkedIn, or Twitter.

Copy and paste your unique referral link into an email if you prefer not to use social networks.

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to Gallagher Bassett's Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant's status, you will need to reach out to the appropriate Gallagher Bassett recruiter and/or hiring manager.

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don't want to be included in "Top Referrers'?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

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