OCT 10 - 12
Sofitel Brisbane Central – 249 Turbot St, Brisbane City QLD 4000


The Personal Injury & Disability National Conference 2022 will be held at the Sofitel Brisbane and online as a hybrid conference on October 10-12, 2022. The conference showcases initiatives that have achieved exceptional outcomes and industry best practice in motor accident (compulsory third party), workers’ compensation, disability and life insurance sectors.

 

A proud long-term supporter of PIEF and as a recognised expert in personal injury claims management, we are proud to be a gold sponsor of this year's event, and look forward to seeing you at Booth 15.

 

Register today to join us or contact an expert to learn more.

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SPEAKING AT THE CONFERENCE

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STEPHANIE CONNOLY
Steph Connolly (Head of Personal Injury) will be speaking at the 2022 PIEF Conference, where she will share the importance of putting people at the centre of Personal Injury Claims Management.

Connect with Stephanie on LinkedIn.
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PETE NICHOLSON
Pete Nicholson (CEO, GB Australia) will be speaking on a panel at the 2022 PIEF Conference, where he will join other industry leaders to discuss International Perspective & Partnership.

Connect with Pete on LinkedIn.

Nominated for Awards


We would like to congratulate all our award finalists for the PIEF 2022 Excellence in Personal Injury and Disability Management Awards.

We are excited to be nominated in 5 different categories. To learn more and see all the nominees, visit PIEF's website.

When  Capability  Matters


We build capability for our clients by bringing together the very best talent, systems, and claims solutions and unifying them with a focus on consistent service, quality, innovation, and expertise. For our clients and partners, this results in more effective ways to serve their customers’ needs and drive superior outcomes.

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EXPERTISE: Delivering superior outcomes requires a commitment to developing expertise – at both the individual claim professional level and through decision support tools. At Gallagher Bassett, we employ experts in general and specialty areas to manage and resolve millions of claims each year, paying out over 9 billion dollars for our clients. Robust recruiting and talent development programs are essential to ensure organisations remain capable of serving future claimants. We’ve learned that organisational expertise, harnessed through decision support tools, are essential to make informed decisions in areas like reserving, clinical intervention, litigation avoidance and fraud detection.

 

innovation

INNOVATION: At GB, innovation is part of our DNA. It is the commitment to building better ways to serve our customers’ needs and drive superior outcomes. It’s the application of better solutions that meet existing market demands, unarticulated needs, or new requirements. Innovation happens when you bring together the collective expertise, and different perspectives of an entire team or organisation

 

quality

QUALITY: Quality claim handling has been a hallmark of Gallagher Bassett since our inception in 1962. Our relentless pursuit of improving quality has taken us to the next chapter in claims quality.

 

service

EXCEPTIONAL SERVICE: Gallagher Bassett prides itself on always striving to deliver an exceptional service experience for all clients and claimants. We are consistently ranked by risk managers as the leading third-party administrator within independent surveys, based on the exceptional talent and service-focus of our claim professionals. When coupled with award-winning analytics tools, we provide an experience which allows our clients to differentiate themselves on the basis of claims service. This is a true competitive advantage in today’s competitive market for any risk manager looking to bring valuable and impactful insights to their business.

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GB Service Offering

As Australia’s largest and most trusted multi-line Third Party Claims Administrator, we provide a complete range of claims management and consulting solutions including workers’ compensation, general insurance, self insurance and advisory services. Drawing on our global network and extensive local resources, we provide customised claim and risk mitigation solutions that improve our clients’ outcomes.

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WHAT MATTERS MOST

Achieve better outcomes with Gallagher Bassett. From reducing your cost of risk, to protecting your brand and reputation, to enhancing service and the claimant experience, we take a partnership approach to understand what’s important to your business, and we’ve made the investments needed to drive those outcomes.



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GENTLE BEAR TURS 15

Gentle Bear is GB’s symbol for caring, compassion and charity, and in 15 years, Gentle Bear has become a calming force around the world. Born through a collaboration between GB and the South Australia Police Department, Gentle Bear’s mission is to provide emotional support to a child in the immediate aftermath of a distressing situation, and as a source of comfort in the long term.  

Learn More

Industry Recognition


We are recognised globally for our relentless pursuit of quality and superior services – see some of our achievements below.

To learn more about our achievements, click here.

Contact an Expert at Gallagher Bassett


Only you know the outcomes that matter most, to your people, your company and your customers. What matters most to you, matters most to us - it’s time to learn more about Gallagher Bassett.